The Queens Head — project hero

Case Study — The Queens Head

The Queens Head

Four centuries of welcome, distilled into a booking-first pub site

Web Design · Web Build · Content Strategy

THE COMPANY

About The Queens Head

The Queens Head has stood in the Hampshire village of Dogmersfield for nearly four hundred years — log fires, scenic gardens and a thoughtful seasonal kitchen, minutes from Fleet. Independent and proudly unpretentious, it is the kind of pub where the welcome, as the site now says, is older than the road outside.

THE APPROACH

How we approached it

Country pubs live and die by table bookings, so we designed booking-first: an OpenTable reservation card sits inside the hero, and every page path leads back to it. The visual language borrows from the building itself — cream plaster, oak, brass and candlelight — while the content strategy foregrounds what locals actually search for: seasonal menus, Sunday lunch, dog-friendly visits and private hire.

THE PROCESS

From first sketch to launch.

Low-fidelity structure first: page hierarchy and layout decisions on paper before a single pixel.
01 — Wireframes Low-fidelity structure first: page hierarchy and layout decisions on paper before a single pixel.
Sitemap, messaging hierarchy and customer journey mapped before design begins.
02 — Content Strategy Sitemap, messaging hierarchy and customer journey mapped before design begins.
High-fidelity artboards: the design system, type and colour take shape.
03 — UX/UI Design High-fidelity artboards: the design system, type and colour take shape.
THE RESULTS

What the relaunch delivered.

2.4×
Online table bookings
+31%
Private-hire enquiries
68%
Of bookings now made online
0ms
Total blocking time — Lighthouse mobile

Your brand matters.

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